- Website Use
You must be 18 years of age or older to use our website. By accessing or using our website, you confirm that you are 18 years of age or older. You agree to use our website for lawful purposes and in compliance with all applicable laws and regulations.
- Intellectual Property
All content on our website, including but not limited to text, graphics, images, logos, and trademarks, is the property of ALTimpact Coffee or our content suppliers and is protected by intellectual property laws. You may not reproduce, modify, distribute, or exploit any content from our website without our prior written consent.
- User-Generated Content
If you submit any user-generated content on our website, such as reviews or comments, you grant ALTimpact Coffee a non-exclusive, royalty-free, worldwide, perpetual, and irrevocable license to use, reproduce, modify, adapt, publish, translate, distribute, and display such content for any purpose. You are solely responsible for the accuracy, legality, and appropriateness of the content you submit.
- Third-Party Links
Our website may contain links to third-party websites or services that are not operated by ALTimpact Coffee. We are not responsible for the content, privacy practices, or reliability of these third-party websites. Your use of third-party websites is at your own risk, and we encourage you to review the terms and policies of those websites before using them.
- Disclaimer of Warranties
While we strive to provide accurate and up-to-date information on our website, we make no warranties or representations about the accuracy, completeness, reliability, or suitability of the content. Your use of our website is at your own risk, and we disclaim all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.
- Limitation of Liability
To the fullest extent permitted by law, ALTimpact Coffee and its affiliates, directors, officers, employees, and agents shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or in connection with your use of our website, even if we have been advised of the possibility of such damages.
- Return Policy
We want you to be completely satisfied with your purchase from ALTimpact Coffee. If for any reason you are not satisfied with your order, please review our Return Policy outlined below:
8.1 Returns Eligibility
To be eligible for a return, the following conditions must be met:
- The return request must be initiated within 15 days of the original purchase date.
- The product must be in its original condition, unopened, and unused.
- The product must be accompanied by the original receipt or proof of purchase.
8.2 Return Process
To initiate a return, please follow these steps:
- Contact our customer support team at info@ALTimpactcoffee.com to request a return authorization.
- Once your return request is approved, you will receive further instructions on how to proceed.
- Carefully package the product to ensure safe transportation back to ALTimpact Coffee.
- Ship the product back to us using a trackable shipping service. The return shipping costs will be the responsibility of the customer unless the return is due to our error.
8.3 Refund or Exchange
Upon receiving the returned product and verifying its eligibility, we will process your refund or exchange as follows:
- Refund: If you are eligible for a refund, we will credit the original payment method used for the purchase. Please note that the refund may take several business days to appear in your account, depending on your payment provider.
- Exchange: If you prefer an exchange, we will work with you to find a suitable replacement product of equal value. Any price differences will be handled accordingly.
8.4 Non-Returnable Items
The following items are non-returnable:
- Gift cards or vouchers
- Perishable or food items
- Personalized or custom-made products
- Modification of Terms
- Governing Law and Jurisdiction
- Contact Us
Last updated: 06/12/2023